Case Scenario 1: Yusuf
The video below shows a bad example in phlebotomy.
Yusuf is a 18-year old boy. He has been down with a fever for almost a week now, therefore his doctor suggests that he should get his blood tested. However, things didn't go so well for Yusuf as he felt uncomfortable throughout the procedure. Watch the video carefully and try to point out what went wrong during Yusuf's visit with the phlebotomist.
If you were in Yusuf's situation, how would you feel? You may tick more than one answer.
Please elaborate further on what the phlebotomist should have NOT done.
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